Organizations are built by and for people and communication represents the lifeblood of an organization. The vitality of an organization relies on its members’ willingness and ability to communicate. The larger and more complex an organization becomes, the harder it gets to verbally interact on a daily basis with your peers, staff members, and management. Even people at the top can be inarticulate.
Also, communication is relatively useless if nobody is prepared to listen.
Here are some of the steps that can be followed in an organization to achieve good communication:
• Adopt to a communication style to meet the demands of the personal or professional situation.
• Practice person-centered communication which is congruent, empathic and accepting.
• Time is not the enemy, poor communication is.
• Workplace silence is completely indefensible from a collaborative and operational efficiency standpoint. It poses a grave threat to the life of the organization, therefore communicate as openly as possible.
• Lastly, speak from the heart, not just the head!